There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

The customer service landscape is on the cusp of a significant transformation driven by cutting-edge technologies and evolving customer expectations. Contact centers are not just about answering calls ...

Itron, Inc. ITRI has teamed up with Verizon Communications Inc. VZ to incorporate its Network Continuity solutions into Itron's Intelligent Connectivity platform, leveraging VZ’s multi-network ...

In today’s digital age, storage solutions are as critical as the devices. Enter the Omega DataCube, a state-of-the-art ...

Like most devices, the OnePlus 12 smartphone has its share of software-related issues. One common complaint is quick battery ...

Advancing AI solutions through strategic partnerships—discover how to enhance customer engagement and operational efficiency with cutting-edge technology.

A Gnangara-based tech company focused on delivering printing, phone and video conferencing solutions for local businesses has ...

The satellite SOS solutions are "a new technology that's been integrated into the phone so that if there is no cellular network available, they can fall back to a satellite connection," said John ...

Herpetologist Bryan Hughes of Rattlesnake Solutions said he encountered the 3-foot snake around 11 p.m. in the isolated Sky Islands wilderness, and it was up about 20 feet. But it was not the first ...

The app makes it possible to book an evening or even a weekend all at once, all on your phone. It’s one-stop to book a show, ...

Event took place in Abu Dhabi, bringing together key stakeholders from the public and private sectors, academia, and civil ...

Robert Robie, head of analytics and trading solutions, FactSet ...