Wendy’s, for example, has been focusing on ways to make an AI operating system that aims to eliminate order errors and make ...

For the first 18 years of his life, Matt Spessard never ate at a Wendy’s restaurant. That changed after he moved away from home to study electrical and computer engineering at the University of ...

Honey A Baby (@bighoneyababyy) hoped to get a bite of childhood nostalgia at her local drive-thru. Instead, she ended up filming a viral video. And she had a few words for Wendy’s. She posted ...

Wendy’s new restaurants boast upgraded tech, drive-thru, delivery experiences, and higher employee satisfaction levels thanks ...

The technology in Wendy’s newest restaurants has improved drive-thru and delivery experiences as well as employee satisfaction, according to Tanner. The company will close underperforming ...

Some fast-food chains are better than others at getting cars through the drive-thru quickly. Guess which is slowest.

One investment Spessard recently led is artificial-intelligence-powered voice-ordering technology at the Wendy’s drive-thru, which initially launched in a single restaurant in Columbus in 2023 ...

Wendy’s, for example, has been focusing on ways to make an AI operating system that aims to eliminate order errors and make the drive-thru experience more inclusive—and it seems to be working.