Increasing client satisfaction and advancing corporate growth in today’s quickly changing digital economy depends on call ...

"With the election season going full bore," a reader wrote, "the robocalls are non-stop." I use Magic Jack and haven't gotten a single one.

The IT issue that affected personalized services for several hours on Friday has been resolved, the Social Security ...

The extradition request to Switzerland is the latest in a series of similar actions by French authorities, who are taking an ...

ALEXANDRIA — Several city entities are without the internet and phone services this morning. A fiber line has been cut, resulting in a temporary loss of service at city hall. The Alexandria Police ...

I can also talk about Verizon's prepaid plan options, which give you a way to get wireless phone service from Verizon for less. I've been tracking cell phone plans for Tom's Guide for nearly a ...

Our research team analyzed a dozen of the top landline service providers to compile this list of the best landline home phone service providers, along with information to help you make an informed ...

The hot new status symbol in customer service: a phone call with an actual human. There are a lot of ways you might characterize customer-service calls: frustrating, time-consuming, annoying.

I just got off phone with a guy named Andy (short for Andrew) from New Jersey! This guy was the absolute best customer service person I have ever had, he was patient, very knowledgeable ...

Here’s how it works. You don't have to spend more than $40 each month for wireless phone service, and the best cheap cell phone plans prove it. I know because I spend a lot of time researching ...

Grasshopper is a virtual phone service that offers a great solution for solo entrepreneurs and small businesses with their own hardware. If you don’t have the requirement or bandwidth to invest ...

They can also run from your existing phone service, preventing the need for upfront hardware costs. When used well, IVR's can deliver a very cost-effective and time-saving way to connect customers ...