Already, progress in agentic AI is “spectacular and surprising,” moving faster and faster and getting into the “flywheel zone ...

Customer service is seen as one of the sectors where AI could have the biggest impact.

CNBC's Deidre Bosa joins 'The Exchange' with details about Salesforce's AI efforts. Donald Trump's Chances of Beating Kamala ...

Marc Benioff made a surprise appearance on live video during a Workday keynote this week to make the case for a new breed of ...

Chat up the 6-foot-7 ringmaster of Dreamforce — Salesforce co-founder and CEO Marc Benioff — and he doesn't hesitate in ...

Here's what you need to know this week about artificial intelligence in the Bay Area: Dreamforce makes anti-DIY pitch, ...

Salesforce CEO Marc Benioff discussed the company's new AI platform, Agentforce, at the annual Dreamforce conference, ...

Salesforce (CRM) is in focus with its annual Dreamforce conference underway. The big topic of discussion is artificial ...

Salesforce CEO Marc Benioff reveals how a conversation with Steve Jobs inspired Agentforce, the company's groundbreaking AI strategy set to revolutionize enterprise software.

At Salesforce’ biggest tech summit, Dreamforce 2024, the company unveiled Agentforce Partner Network that brings together ...

Putting agent tech into the hands of thousands of delegates attending Dreamforce - a high wire move by Salesforce CEO Marc ...

Salesforce CEO Marc Benioff says AI and human customer service agents are indistinguishable. Benioff said AI agents had reached "another level of capability." Customer service is seen as one of ...